Returns & Exchanges
At Bushdoof Lighting, we want you to be fully satisfied with your festival fashion; if your gear isn't ready for the dancefloor, you can return items within 30 days of delivery. Please ensure all apparel is unworn, unwashed, and still has the original tags attached to be eligible for a refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and protective hygiene seals are intact.
- 3.Ship It Back
Print your prepaid shipping label and drop the package off at any authorized shipping location or post office.
- 4.Get Refunded
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.